Your Privacy Matters

At NiVORA, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and protect your data.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:

Name and contact information
Billing and shipping addresses
Payment information
Order history and preferences

Usage Information

We automatically collect certain information about your use of our website, including:

IP address and device information
Pages visited and time spent
Search queries and interactions
Browser type and operating system

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Provide customer support and respond to inquiries
Send order confirmations and shipping updates
Improve our products and website experience
Send marketing communications (with your consent)
Prevent fraud and ensure security
Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in our operations
To comply with legal requirements or protect our rights
In connection with a business transfer or merger
With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Regular security assessments
Access controls and authentication
Secure data storage and transmission

Your Rights

You have the right to:

Access and review your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information
Opt-out of marketing communications
Request data portability
Lodge a complaint with supervisory authorities

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

NiVORA Support

Email: nivora_support@gmail.com

Phone: +92 341 218 2454

Address: Bedian Road, Lahore Cantt

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

Last Updated: January 2024